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Subscriptions are "Season" subscriptions and not 12-month subscriptions and expire February 10 the following calendar year of the NFL season. For example, if you subscribed for the 2017 NFL season, your subscription would expire February 10, 2018. If you subscribed for the 2017-2018 seasons then your subscription will expire February 10, 2019.
The 2017 MyGuru app has been delayed because it's tied to the new MyGuru, which is having kinks ironed out now. In the meantime, the site is now mobile-friendly this year, so you can access all content well using a browser on your phone.
It's possible that during the mass migration of accounts, your account was switched to not receive emails from us. Or, you haven't been an active subscriber for a few years and we're designated not to receive emails when the site switched over. Submit a ticket with the issue and we'll be sure to put you on the email list.